FAQs

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept all the major credit cards and PayPal. You can choose PayPal Express Checkout or you can opt to pay with bank account or credit card. See the steps of paying with credit card here.

HOW ARE CHOB'S ACCESSORIES ATTACHED?

We are using our new patented technique. Each accessory has a soft leather or fabric tongue, which is inserted into the shoe and affixed onto the inner surface of the upper of the shoe by means of a special double sided adhesive. You do not feel anything while wearing these. You can wear these with any shoes without ruining those or your Chob's accessories. We send removable adhesives with the product, so you can wear your Chob's accessories multiple times with multiple shoes. You can buy more in case you run out. Click here to see how it works.

WHAT ABOUT THE SHOETIE?

ShoeTie is a new accessory. The idea is patented and Chob's is the only brand offering these.

ShoeTie is a fancy foot wrap made of fine fabric. These are simply wrapped around feet before putting shoes on, while the ends are tied in a bow or a simple knot on top of shoes. ShoeTies provide comfort and hygiene to your feet, especially when wearing shoes barefoot. These make it easy to put on tight shoes. In addition - they look fabulous! Click here to learn more.

WHERE ELSE CAN I FIND YOUR PRODUCTS?

Our products are currently sold on our website only. We own intellectual property rights to our products.

DO YOU OFFER DIFFERENT SIZES?

Some of our items are offered in one size. However, there are styles that look best if fitted to the size of the shoe, hence you might be prompted to enter your shoe size (standard US size) when placing an order.

CAN YOU CUSTOMIZE ON REQUEST?

Some of our products can be customized for a roughly 30% surcharge.
You can request a customization prior to placing your order by contacting our customer service at support@shopchobs.com.

HOW LONG DOES IT TAKE TO SHIP AN ITEM?

We usually prepare and ship your order within 2-3 business days of the receipt of the order. However, delivery time may vary depending on your location and delivery option.

HOW DO I CARE FOR MY ACCESSORIES?

We provide a link to detailed description and care instructions for each product on respective product page.

In general though:

• Try to avoid wearing or remove fabric or knitted accessories on rainy days.
• Try to wear carefully when in a crowded place to avoid being stepped on. Try to avoid being stepped on anyway :)
• Try to avoid throwing these into the bottom of your purse.
• Preferably clean before storing them in the fabric pouch or box they were delivered in.

 
If you have any further questions, please email us at support@shopchobs.com.